AeroGarden

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Frequently Asked Questions

• What is the best way to learn how to use Aero garden products?

  Need help using your AeroGarden product? You've come to the right place! Click the type of product below and we'll find you the associated guide. If you're looking for help in tending to your garden, taking care of your water or other ongoing tips and tricks, please visit our FAQ section in our blog.

• What is the shipping policy for aero garden products?

  *Free standard shipping to addresses in the lower 48 contiguous United States, excluding P.O. boxes. View our shipping policy here. Need help using your AeroGarden product?

• When to raise light Hood on Aerogarden harvest elite?

  When planting a new Seed Pod Kit, the Light Hood should be set to the lowest possible position. For instructions and tips about when to raise (or not to raise) the Light Hood, refer to Gardening Tips (on ip side) and/or Seed Pod Kit Instruction booklet included with each seed kit.

• How long do Aerogarden grow lights stay on?

  Touch and hold your finger over the Lights On/Off button for about 3 seconds and release when it blinks Your LED lights will turn ON and OFF once to confirm a new Light on time has been setYour Grow Lights will now come ON at this time each day, and will stay ON for 15 hours. An Important Note About Lights:

• What is the quickest way to start a garden with an aero garden?

  In fact, the AeroGarden Extra is ready to grow in less than five minutes with just six easy steps that anyone can do! This handy Quick Setup Guideshows you how to get started and provides everything you need to know about the AeroGarden Extra’s operation, and also offers tending and harvesting tips for your new garden. Quick Setup Guide

• What is the best way to clean and maintain an aero garden farm?

  Always unplug the AeroGarden Farm from electrical outlet before cleaning. WARNING – to reduce risk of burns, fire, electric shock, or injury to persons: 3. Unplug AeroGarden Farm from outlet before putting on or taking off parts. 4. Use AeroGarden Farm only for its intended use as described in the instructions.

• What are the most important things to keep in mind while using the Aero garden farm?

  Use AeroGarden Farm only for its intended use as described in the instructions. Do not use attachments not recommended by manufacturer. 5. Never operate AeroGarden if it has a damaged cord or plug, if it is not working properly, if it has been dropped and damaged, or if it has been dropped in water.

• What kind of water to use for Aerogarden?

  • Add water to “Max Fill” indicator located under the Water Port. • Use cool water and fill to the indicator. Most tap water works great. If you have hard or softened water at home, using a 50/50 mix of distilled and tap water may give you better results.