DIRECTV Genie 2 Issues
Show more
See More
Feb 15, 2019 . Genie 2 issues Was going to upgrade to the new Genie 2 with 4K and the tech immediately came in and said don't do it. He said the Genie 2 has too many issues and the newest one is when it updates software it can kick everything into 480i (standard) and cannot be reset back to even HD for days until upgrade again.
Show more
See More
If the Genie 2 is tilting or not ventilating, the error Help! Your Genie 2 has fallen and can’t get up! appears on the screen. To fix the error: Place the Genie 2 in its upright position. Select Ok with your remote control to clear the on-screen error. Thermal Warming The Thermal Warning error appears on the screen if your Genie 2 is overheating. Here is what you can do to fix and prevent this error:
Show more
See More
May 25, 2019 . There’s a simple trick that works with pretty much every DIRECTV device, and Genie 2 is no exception. It’s called the “double reboot.” With any AT&T device, you can fix a lot of common problems with a “double reboot.” By rebooting twice within 30 minutes, …
Show more
See More
Oct 13, 2017 . Upgraded to Genie 2. Day 1: Awesome picture and sound on all channels although changing channels takes several seconds longer. ... Multiple Genie 2 problems. Announcements. Welcome to the DIRECTV Community Forums - connect with users, ask …
Show more
See More
May 07, 2018 . A couple weeks ago, I started having problems with my mini losing connection. After two techs, a new mini and wireless bridge, I now lose connection every night at around 9:00 PM for about 5 minutes regardless of which room the mini is in. Nothing has changed in my house regarding internet/WiFi. HR44-200. C41W-100.
Show more
See More
Once the unit is fully updated, the Genie 2 issues have been resolved. It can take some time for the unit the fully update, download On demand info, etc. This also depends on your internet speed. Give it another day and then reboot it. Also, if they connected your genie via WiFi, switch to …
Show more
See More
Nov 21, 2019 . Sad to say, but you were told correct information. DIRECTV simply will not allow customers with a Genie 2 Server (HS17) to have anything other than Mini Clients on their account. It's the main reason I continue to NOT recommend the Genie 2 equipment.
Show more
See More
Apr 14, 2018 . DIRECTV said I'm eligible for a free upgrade to a Genie 2. The last time I looked into it, there were still quite a few issues being reported. Have they gotten most of the bugs worked out? I just have a Genie and one client, no other HR units or anything.
Show more
See More
There are two ways to reset your Genie, Genie 2, or Genie Mini: Press the reset button (it’s the red one behind the access card door or on the side of the receiver. Wait for it to reboot. (Genie Minis require restarting both the main and mini Genies.) Unplug your receiver, wait 15 seconds, then plug it back in.
Show more
See More
Jul 07, 2018 . Press the right arrow until “Reset Options” is highlighted. Press the SELECT button. If you only want to reset the client box, choose “Restart this receiver.”. Press SELECT to restart the client. If you want to reset the Genie 2, arrow down to “Restart All Locations.”. Press SELECT to restart the server.
Show more
See More
The Genie 2 lets your whole family enjoy their favorite shows in any room, on any device. Not only is it a more simplified system but also robust, as DIRECTV allows for up to seven rooms of TV. This is an impressive 3 rooms more than current competitors! Now, the whole house can record up to 5 shows at once and store up to 200 hours of HD ...
Show more
See More
Sep 19, 2005 . Genie 2 sucks so hard. Picture freezes every 10 to 15 minutes for about 5 seconds and then picks back up. Called DIRECTV to complain and threaten to cancel. They said there is NO FIX on their tech support end and that it is an engineering end problem.
Show more
See More
Oct 26, 2018 . In the case of the DIRECTV Genie 2, the answer is an unequivocal yes! This makes it a perfect upgrade from the HR54 you’re probably using now. Let Signal Connect tell you more about the DIRECTV Genie 2. What is DIRECTV Genie 2? Most DIRECTV users can tell right away that the Genie 2 is different from other servers.
Show more
See More
It's a free upgrade for me. 1. Continue this thread. level 1. mmaiden81. · 2y. I’ve been on a Genie 2 for a little over a year. I have 4 minis connected. one in the basement (recently got changed for a wired mini for for 4K) one in the living room and 2 upstairs in each bedroom. Never had an issue. signal is strong throughout the house.
Show more
See More
Jun 20, 2019 . Hello --- DIRECTV is offering us a 'Genie 2' w/ 4K UHD (Model # HS17/DTV Genie Server). They claim that the cost is [$499.] for the Genie 2 tower (it sits vertical, instead of flat, has its own built-in satellite receiver, and is wireless to TV). And that each '4K Mini-Genie' is [$99.], so they quoted us $500. for our two 4K tv's.
Show more
See More
DIRECTV Genie 2 DVR (HS17/Genie Server) 1 2 3 … 11 Next » Categories Account Management Billing DIRECTV Programming Mobile Apps & DIRECTV.com Ordering DIRECTV Our Company Receivers & Other Equipment Streaming Troubleshoot My Service. Contact Us.
Show more
See More
Genie 2 needs to be placed in a vertical position. Sensors will detect when the orientation is not vertical. The Wireless LED will display Flashing Yellow, and the …
Show more
See More
Dirty, worn or wet contacts inside of the battery case inhibit the electrical current of the batteries from fully reaching the circuit board inside of the remote control. If the contacts look discolored, pitted or are wet, they need to be dried and polished before any battery can successfully power a remote control.
Your DIRECTV remote may stop working for a few different reasons. The first is that your remote has depleted batteries. Replace the batteries to fix this issue. The second potential cause for a remote that doesn't work is that the remote has become damaged.
Today we’re gonna show you how to reset a DIRECTV Genie Remote in just a few steps. STEP 1. Get the DIRECTV Genie Remote and point it away from the main receiver or any of its components. STEP 2. Press the “Select” and the “Mute” buttons at the same time, holding them until the light on the remote flashes twice.
An error occurred when downloading On Demand movies or shows. Check your internet connection. If on a Genie, go through the “Reconnect Now” procedure. Your Wireless Video Bridge has lost power, has a poor signal, or is rebooting, or you have replaced the Genie receiver and need to reset the wireless connection.
The Genie 2 is easy to use and offers customer more storage and enhances the DVR function. Genie 2 provides DIRECTV customers with: Built-in capability to connect to an Internet Wi-Fi access point.
Internal Storage Error Detected. The HDDVR was rebooted while uploading new hard drive firmware. Replace receiver. Your account is past due and services have been reduced to a minimum level. Video connection lost between your Genie client and the Wireless Video Bridge or main Genie receiver.
DIRECTV residential customers typically enjoy their satellite TV service without any problems or interruptions. Every now and again, these subscribers might experience a connection issue. In most cases, these are small issues that can be resolved rather quickly.