IDirect Product Support Technical Assistance Center (TAC) – Customers can easily open a ticket, chat with an ST Engineering IDirect rep, view ticket history, download software and documentation, and research an RMA, all securely and via a single sign on. Available 24×7. For questions, email us at tac@IDirect.net.
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Services & SupportWe provide an array of services and support to optimize your IDirect Government investment. Left click through banner Right click through banner. iSupport. Satellite Router Warranty. On-Site Services. Installation. Technical Assistance Center Site. Our TAC offers 24/7 support, 365 days a year. The updated TAC website takes ...
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VSAT User Portal – IDirect Service VSAT User Portal – IDirect Service Ground Control provides online access to your VSAT accounts for a wide array of insightful information that can help you track usage and system locations while troubleshooting issues …
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ST Engineering IDirect, Inc. dba IDirect is a global leader in IP-based satellite communications, providing technology and solutions that enable our partners to deploy advanced satellite services that profitably expand their businesses.
user service
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Once you have access to the modem the login is as follows, Username: root Password: IDirect Type the command “ifconfig” On the ixp0/ixp1 card (2nd line) you will have the “inet addr:” which is the LAN IP address of the IDirect. You will need to configure your PC to the relevant IP address and subnet mask.
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IDirect based services are targeted at professional users who need a highly performing satellite solution for the corporate network and Internet access needs.IDirect enables highly efficient satellite communications based on TDM/TDMA technologies. Bandwidth efficiencies are both at the satellite communications and IP communications level.
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Tailor a Ground Control IDirect service plan and other Ground Control services to fit the unique requirements of your organization. Our short-term month-to-month plans are an excellent way to use our performance IDirect service with only a slightly higher monthly rate.
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VSAT User Portal – IDirect Service Ground Control provides online access to your VSAT accounts for a wide array of insightful information that can help you track usage and system locations while troubleshooting issues before they become a problem. Please write to [email protected] for your login credentials into your VSAT portal.
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Tailor a Ground Control IDirect service plan and other Ground Control services to fit the unique requirements of your organization. Our short-term month-to-month plans are an excellent way to use our performance IDirect service with only a slightly higher monthly rate.
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Aug 11, 2017 . Connect to the IDirect via console cable and login using the following: User Name: root. Password: IDirect/[email protected]! (or the password configured during hard reset – see Manual 3) 1. Turn on the ssh daemon by: service sshd start. 2. stop the falcon service via the console using the command: service IDirect_falcon stop
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The IDirect Technologies hub and remote hardware and software equipment provides connectivity for IP based services such as data, voice and internet connectivity. This Very Small Aperture Terminal (VSAT) network can provide data at speeds from 64 kbps to 4.2 Mbps from the remote site and up to 9 Mbps from the hub to the remotes.
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indirect user. someone who does not actually use a product but who is directly affected by the product’s usability. For instance, a telemarketer or customer service agent may work with software while interacting with a customer, and the customer would be an indirect user, affected by the use of the application.
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Attention Investors: The non-broking products / services like Mutual Funds, Insurance, FD/ Bonds, loans, PMS, Tax, Elocker, NPS, IPO, Research, Financial Learning etc. are not exchange traded products / services and ICICI Securities Ltd. is just acting as a distributor/ referral Agent of such products / services and all disputes with respect to the distribution activity would not …
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The IDirect Quality of Service (iQoS) is a five day advanced training course. It will provide the learner with the knowledge required to fully understand and efficiently configure Quality of Service on VT IDirect networks. There are no current sessions scheduled. Description
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ST Engineering IDirect develops telco-grade satellite communications technology and solutions for broadband access services and enterprise applications, serving a wide range of markers from narrow band IoT/SCADA to high-speed cloud access and from broadband internet access to highly secure VPN/IPSec networks across many enterprise segments.
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The IDirect Technical Assistance Center (TAC) is available to provide assistance 24 hours a day, 365 days a year. Software user guides, installation procedures, FAQs, and other documents that support IDirect products are available on the TAC Web site.
The IDirect system has been designed from the start to support IP in the satellite environment. Customer terminals - Evolution® and iNFINITI® series.
IDirect 13861 Sunrise Valley Drive, Suite 300 Herndon, VA 20171-6126 +1 703.648.8000 +1 866.345.0983 www.IDirect.net Advancing a Connected World Title Web iSite User Guide Author IDirect Subject iDX 4.1.x
Company Web site: www.IDirect.net ~ Main Phone: 703.648.8000 TAC Contact Information: Phone: 703.648.8151 ~ Email: tac@IDirect.net ~ Web site: tac.IDirect.net IDirect Government™, created in 2007, is a wholly owned subsidiary of IDirect and was formed to better serve the U.S. government and defense communities.
Mobile World Congress 2022 – Join ST Engineering IDirect at Mobile World Congress 2022, February 28-March 3, 2022 in Barcelona, Spain. Satellite 2022 – Join ST Engineering IDirect at Satellite 2022, March 21-24, 2022, in Washington, DC.
Certification Programs — ST Engineering IDirect certifications entitle your organization to perform certain activities in our value network, such as operating a repair center, delivering training sessions, or providing expert support.
ST Engineering IDirect offers classroom training and support in the operations and management of both IDirect and Newtec satellite networks via monthly trainings at various global training centers. Visit Training.
At ST Engineering IDirect we are committed to delivering the highest level of service to our partners and customers. Whether you are using our IDirect or Newtec product lines, our number one focus is to support our customers to maximize the benefits of our capabilities to proactively meet their needs.