Q: What happens if you get a defective Ikea product?

IKEA will examine the product and decide if it’s covered under this limited warranty. IKEA will then, at its choice, either repair the defective product or replace it with the same or a comparable product.

Q: Who is responsible for the cost of repair at IKEA?

In these cases, IKEA will be responsible for the costs of repairs, spare parts, labor and travel for repair staff that IKEA incurs, provided that the product is accessible for repair without IKEA incurring additional expenditure to gain access. This will not apply in cases where repair work has not been authorized by IKEA .

Question 1

What are the warranty conditions on IKEA products?

Accepted Answer

The warranties are to the benefit of the original purchaser of the product. For details see the limited warranty conditions and description for each product. To be able to claim this limited warranty you need to follow the specific care instructions for every product. You will find all care instructions with or on the product in the IKEA stores.

Question 2

What happens if you get a defective Ikea product?

Accepted Answer

IKEA will examine the product and decide if it’s covered under this limited warranty. IKEA will then, at its choice, either repair the defective product or replace it with the same or a comparable product.

Question 3

Who is responsible for the cost of repair at IKEA?

Accepted Answer

In these cases, IKEA will be responsible for the costs of repairs, spare parts, labor and travel for repair staff that IKEA incurs, provided that the product is accessible for repair without IKEA incurring additional expenditure to gain access. This will not apply in cases where repair work has not been authorized by IKEA.

Question 4

How long does an IKEA warranty last for?

Accepted Answer

The extent of the warranty given for each product is described alongside each product. Each warranty lasts for the number of years stated against each product starting from the date of purchase. What will IKEA do to correct the problem? What will IKEA do to correct the problem?

Question 5

What kind of defects are covered by IKEA guarantee?

Accepted Answer

The guarantee covers defects in materials, workmanship and function on all main parts in the BEKANT desk series and GALANT storage series. Not covered: BEKANT desktop shelf & BEKANT screens. This guarantee covers defects in material and workmanship on the structural frame and moving parts.

Question 6

What kind of warranty does IKEA have on kitchen faucets?

Accepted Answer

The 10-year limited warranty is valid for all kitchen faucets at IKEA. This limited warranty applies to domestic use only and covers defects in material and workmanship in all kitchen faucets. The original receipt is required as proof of purchase.

Question 7

Is there a 10 year warranty on IKEA kitchen mixers?

Accepted Answer

The 10-year guarantee is valid for all kitchen mixer taps at IKEA. This guarantee applies to domestic use only and covers defects in material and workmanship in all kitchen mixer taps. Our kitchen mixer taps are tested well beyond all relevant international standards and we use only top brand components to secure our 10 year guarantee promise.

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