Jc Penny Info Sheet

Listing Results Jc Penny Info Sheet

Frequently Asked Questions

• What is the history of JCPenney?

  – James Cash Penney JCPenney’s history is bound to the legacy of our founder, James Cash Penney, who established honor, courage, service, and cooperation as guiding principles in the life of a JCPenney associate. These values have been at the forefront of our Company history and continue to guide us into the future.

• How does ups work with JCPenney?

  UPS will ring your doorbell then leave the package in a sheltered area. Store delivery - If you choose to have your item shipped to a JCPenney store or JCPenney express center, most orders are ready for pick-up in 4-7 business days. You will be contacted when your order arrives.

• Why shop at JCPenney?

  Our customer is at the center of all that we do, and we strive to provide a safe and secure shopping environment while serving your needs. Step inside a JCPenney and explore your own style with the latest apparel, accessories, footwear, beauty, and jewelry trends.

• How long does it take for JCPenney to ship to me?

  Store delivery - If you choose to have your item shipped to a JCPenney store or JCPenney express center, most orders are ready for pick-up in 4-7 business days. You will be contacted when your order arrives. Your order will be charged to your payment card or account at the time it is shipped.

• How do you contact JCPenney?

  • At a JCPenney store: Bring your order to one of our JCPenney stores. This is the quickest way to return merchandise and receive a refund or store credit. To return furniture items, call customer care at 1.800.442.7902. • By mail: Complete the “returns” form on the invoice and return it with the item.

• Is JCPenney still in business?

  Under the new ownership of Simon Property Group and Brookfield Asset Management, JCPenney continues to operate 671 stores across the U.S. and Puerto Rico, as well as our flagship store, jcp.com, to ensure our valued customers have access to their favorite brands and compelling merchandise.

• Is JCPenney going out of business?

  Near the end of May, JCPenney filed for Chapter 11 bankruptcy, announcing that it would permanently close about 30 percent of its stores. Since then, the retailer has already closed more than 150 locations. Now, it plans to close an additional 15 stores by the end of March 2021, USA Today reports.

• Where is JCPenney corporate office?

  You will receive an email confirmation shortly. The JCPenney Home Office is located just 20 miles north of downtown Dallas within the exciting development of Legacy West in Plano, Texas. Our campus employs more than 3,000 associates and contractors across multiple departments and specialty areas.