Netup Care Guide

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Frequently Asked Questions

• What information does this page keep about the netup system?

  This page keeps info about the NetUP.tv system: product and firmware versions, build numbers of individual systems, information about the license and server hardware (CPU, memory, hard drives and network interfaces). Connections This page displays all the systems of the NetUP.tv.

• How do I use the netup mobile app?

  Install the NetUP mobile app on a device, launch it and enter the login and the password in the authorization form to run the application. The interface items are grouped in the menu: – My account – TV channels – Radio – Movies – EPG The menu is located on the left side of the screen and you can use it on any page.

• How to navigate TV channels using netup Android IP STB remote control?

  For example, you can use following buttons on the NetUP Android IP STB remote control to navigate: TV channels The TV channels page displays the list of available TV channels. The list of TV channels depends on the customer’s service plan (see Usage examples: Create a service plan on page 22). Press Right on the remote control to maximize the list.

• What are the types of customers in netup?

  In the NetUP.tv system, customers are divided into two types: Individual and Organization. Depending on the type of customers, the system stores different information about them. If you need to start working with a customer, you must create a personal account for this customer (see Personal accounts on page 13).

• What information does this page keep about the netup system?

  This page keeps info about the NetUP.tv system: product and firmware versions, build numbers of individual systems, information about the license and server hardware (CPU, memory, hard drives and network interfaces). Connections This page displays all the systems of the NetUP.tv.

• What are the inputs and outputs of netup IPTV combine?

  For example, NetUP IPTV Combine 8x has 4-Port Gigabit Ethernet 10/100/1000 on the front panel, 8-slot CAM (Common Interface) and 8 universal DVB-S2/T2/C2 inputs on the rear panel: You can learn more details about each NetUP IPTV Combine model from your NetUP manager. Streamer

• How do I use the netup mobile app?

  Install the NetUP mobile app on a device, launch it and enter the login and the password in the authorization form to run the application. The interface items are grouped in the menu: – My account – TV channels – Radio – Movies – EPG The menu is located on the left side of the screen and you can use it on any page.

• What are the adapters in the web interface of netup?

  The adapters in the web interface are related to the network adapters on the front panel of NetUP streamer: The following actions are available on the page: 1.Create a VLAN (virtual adapter)  Click Add VLAN.