Pavailler Warranty

Listing Results Pavailler Warranty

Frequently Asked Questions

• What is the warranty for the Pax 3 device?

  PAX Labs only warrants the PAX 3 device against defects in materials and workmanship under normal use for 10 years from date of retail purchase from PAX and from authorized PAX retailers by the original purchaser (this Limited Warranty is NOT transferable to subsequent purchasers).

• How do I obtain service under the Pax Labs 1 year warranty?

  To obtain service under this Limited Warranty, the original purchaser must do the following: Review this PAX Labs 1 year Limited Warranty to confirm that the device is warranted hereunder. Proof of purchase may be requested before warranty service will be provided. Please retain your purchase receipt or other evidence of purchase for your records.

• What is the warranty for Pax era pro™ pods?

  PAX Labs only warrants PAX Era Pro™ against damage caused by PAX Era™ Pods and defects in materials and workmanship under normal use, in either case, for 1 year from date of retail purchase from PAX or from authorized PAX retailers by the original purchaser (the “Limited Warranty”).

• What happens if Pax customer support cannot troubleshoot the issue?

  If PAX Customer Support cannot troubleshoot the issue, authorization to return the device to PAX Labs will be provided. PAX LABS RESERVES THE RIGHT TO REJECT RETURNS MADE WITHOUT PRIOR RETURN AUTHORIZATION.