San Jamar Garantie

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Frequently Asked Questions

• What makes a product warranty invalid?

  While a warranty will let you return a damaged or defective product, certain actions may make the warranty invalid, leaving you to deal with the flawed goods on your own. For example, misuse or lack of maintenance are common reasons why warranties are voided.

• What is the project warranty?

  During the Project warranty period, defects in the materials or workmanship of components or deliverables specified and furnished by or through Contractor shall be repaired or replaced by Contractor at no cost or expense to the Authorized User.

• What are the guidelines for providing product warranties?

  5 Guidelines for Providing Product Warranties 1. Follow the rules expressed in the Magnuson-Moss Act. 2. Clarify what the warranty does and does not cover. 3. State the length of time that the product is covered. 4. Give customers the option to extend. 5. Set up a department for handling warranty concerns.

• What are the exceptions to a manufacturer's warranty?

  Warranties will generally have exceptions to them that limit a manufacturer’s obligations. Such exceptions may include: The warranty’s expiration date. The product not being used as intended. The product being resold after purchase.