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Frequently Asked Questions

• Do you have to be a vendor to use novitasphere?

  Novitasphere users who choose to use the Claim Submission feature must use an approved software vendor ( JL Approved Vendor List) ( JH Approved Vendor List ), PC-ACE or Part B Providers can use Direct Data Entry (DDE) to submit claims via Novitasphere. While we can accept test files through Novitasphere, testing is not required.

• What are the technical requirements for novitasphere Part B?

  Prior to enrolling for Novitasphere please review the Technical Requirements. Novitasphere users who choose to use the Claim Submission feature must use an approved software vendor ( JL Approved Vendor List) ( JH Approved Vendor List ), PC-ACE or Part B Providers can use Direct Data Entry (DDE) to submit claims via Novitasphere.

• Do you have to submit era form through novitasphere?

  You are not required to submit through Novitasphere. ERA is required to enroll for Novitasphere, and may only be designated to one submitter/receiver ID. Please carefully review the ERA section of the form for your options.

• Which is Mac encourages the use of novitasphere?

  Novitas, the Medicare Administrative Contractor (MAC) for Jurisdictions H and Jurisdiction L, highly encourages providers to perform claim corrections and submit redeterminations on their claims through Novitasphere, our free internet portal. These features are fast, and easy to use – saving providers valuable time.