Valor Fiers User Service

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Frequently Asked Questions

• What do you need to know about Valor gas fires?

  With Valor, you're guaranteed a wide range of design choices that each deliver quality, versatility and all the atmosphere of a warming feature fire in your living room. All this from a brand you can trust, with a proud heritage and more than 60 years of experience manufacturing gas fires for the home.

• Who is the owner of Valor merchant services?

  Valor Merchant Services is owned by Angela Trippe who is committed to helping members run their business better. Since 2010, Valor Merchant Services has been providing unparalleled personal support, seamless technology, and the lowest rates in the industry! We believe in old fashioned customer service plain and simple.

• Is there remote control for valor gas fireplace?

  Select Valor gas fireplaces now offer the ability to control your fireplace from the all-new Valor 10 remote app, available now for mobile devices. With more time spent at home than ever before, many people are investing in home renovation projects. Discover how a Valor could be an energy-efficient upgrade in your home.

• Which is the most important ingredient in Valor?

  From traditional to modern designs, providing the most important Valor ingredient—efficient, radiant warmth. a Valor Fireplace? From our firebox to our flames, we continuously refine our designs and master our engineering to create the most efficient and enjoyable fire on the market.

• What do you need to know about Valor fireplace dealers?

  We want to ensure that owning a Valor fireplace is a truly enjoyable experience and our dealer network is an integral part of the process. From the initial search to the finished product, our dealers will be there to make the process of owning and servicing a Valor as easy as possible.

• Is there remote control for valor gas fireplace?

  Select Valor gas fireplaces now offer the ability to control your fireplace from the all-new Valor 10 remote app, available now for mobile devices. With more time spent at home than ever before, many people are investing in home renovation projects. Discover how a Valor could be an energy-efficient upgrade in your home.

• When to use Valor heatshift on a gas fireplace?

  Answer: Designed to reduce wall surface temperatures, Valor HeatShift™ is recommended when adding a wall mounted TV, artwork or heat sensitive materials above your fireplace. Available on select zero-clearance gas fireplaces and is required on our multi-sided LX engines. How do I register my fireplace warranty?

• Which is the most important ingredient in Valor?

  From traditional to modern designs, providing the most important Valor ingredient—efficient, radiant warmth. a Valor Fireplace? From our firebox to our flames, we continuously refine our designs and master our engineering to create the most efficient and enjoyable fire on the market.