Www.kwikset.com Troubleshooting

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Frequently Asked Questions

• What is Kwikset SmartKey technology?

  SmartKey is the patented technology only offered in select Kwikset keyed entry products, including electronic locks, deadbolts, knobs, levers, and handlesets. SmartKey includes security features not found in traditional pin and tumbler locks that help protect against the most common lock defeat methods – lock bumping and picking.

• How do Kwikset locks work?

  The key in a Kwikset Smart lock system does not interact with the wafers directly. It instead interacts with many guide pins that are in a serial order . These guide pins at many levels hook into the five wafers to put them in the right position. The key will seal and block the nails from opening when someone is attempting to break through the lock.

• What is Kwikset SmartKey?

  The Smart Key (or SmartKey) is a user-rekeyable wafer lock made by Kwikset and Weiser (Canada). It uses five wafers that interact with a sidebar to provide protection against lockpicking and key bumping.

• How do you reset a smart key?

  Press and hold the "Unlock" button on your key. Press the "Lock" button on the key three times. Your key is now reset and should function properly.

• How do Kwikset locks work?

  The key in a Kwikset Smart lock system does not interact with the wafers directly. It instead interacts with many guide pins that are in a serial order . These guide pins at many levels hook into the five wafers to put them in the right position. The key will seal and block the nails from opening when someone is attempting to break through the lock.

• What is smart key security?

  A smart key is a broad term that is likely to become even more common in tomorrow's world, as smart security techniques like biometrics and encryption replace old physical lock-and-key systems.