Zipp Manufacturing User Service

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Frequently Asked Questions

• What does Zipp Industries GmbH and Co.KG do?

  Zipp Industries GmbH &Co. KG offers you the advantages of a company combining three different service areas under one roof. We provide everything from development via manufacturing to global distribution, which enables us to respond flexibly to your needs.

• Where do they make the Zipp disc wheels?

  In October 2010, Zipp relocated from its original design and manufacturing facility in Speedway, Indiana to an expanded site in Indianapolis. Zipp sells spoked wheels, disc wheels, and other products (including stems, seat posts, handlebars, handlebar tape, tires, tubes, and bags) through an international list of authorized dealers.

• Is there a warranty on my Zippo phone?

  We know that behind every Zippo product covered under warranty and sent for repair is an owner depending on our promise to repair or replace it. Click the link below for information about product repairs. Due to circumstances resulting from the COVID-19 situation, repairs may be delayed. Locate detailed information about your Zippo product.

• What do you need to know about ZIP's AW Direct?

  At Zip’s AW Direct, we are dedicated to producing and selling custom trucks and equipment for the towing and roadside service markets. We are also committed to your success by providing the best products and replacement parts for a variety of industries. We deliver on what we promise. Our reputation depends on it.

• Where does the name Zipp NSW wheels come from?

  Zipp NSW wheels feature the company's most advanced technologies and is short for "Nest Speed Weaponry" a reference to the company's advanced R&D office known as "The Nest".

• What kind of wheelset is the Zipp 3zero?

  PURE TRAIL SPEED. Zipp’s new 3ZERO MOTO wheelset is inspired by moto to provide riders with the control and durability required for pure speed.

• When did the Zipp 808 NSW come out?

  At Ironman® World Championships in Kona, Hawaii the same year, Zipp launched its new NSW line of wheels with its first offering, the 808 NSW. In the summer of 2010, Zipp introduced two major new technologies: the company's first full-carbon clincher rims and the Firecrest aero rim shape.

• When did the Zipp team clincher come out?

  In 2005, Zipp debuted the first all aluminum clincher from the company: the Team CSC Clincher. The wheel was intended for use as a training wheelset. Zipp introduced an extra deep aero wheel the 808 (82mm), launched the 606 (404F + 808R) and their 999 wheelset (808F + 900 disc).